Terms of Service

1. Agreement to Terms

By accessing or using Clarity.fm (the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Platform.

These Terms constitute a legally binding agreement between you and Clarity.fm (“Clarity.fm,” “we,” “us,” or “our”), the operator of Clarity.fm.

2. Description of the Platform

Clarity.fm is a professional expert marketplace and channel platform. The Platform connects individuals seeking expertise with qualified professionals through one-on-one consultations, expert channels, and content discovery.

Experts on Clarity.fm maintain public Channels where they publish content, share insights, and accept bookings. Users may browse expert Channels, subscribe to them, and book paid sessions.

3. Who May Use the Platform

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement.

The Platform is intended for professional use. By using it, you represent that you are accessing it for legitimate professional or business purposes.

4. Accounts and Registration

4.1 Account Creation. To book sessions or access paid features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update it as needed.

4.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@claritystudios.io if you suspect unauthorized access.

4.3 Expert Applications. Becoming an expert on Clarity.fm requires completing an application and receiving approval. Approved experts are subject to additional obligations described in the Expert Agreement.

5. Bookings and Payments

5.1 Session Fees. Expert sessions are priced by each expert. Fees are displayed before you confirm a booking. Payment is processed at booking confirmation via Stripe.

5.2 Platform Commission. Clarity.fm retains a commission on each completed session. The applicable commission rate is disclosed to experts in the Expert Agreement.

5.3 Cancellations and Refunds. Cancellation and refund terms depend on timing and are displayed during booking. Disputes related to session quality may be submitted under our Dispute Resolution Policy.

5.4 Gift Sessions. Gift sessions purchased on the Platform are subject to the same terms as standard bookings. Gift codes are non-refundable once redeemed.

6. Intellectual Property

6.1 Platform Content. The Platform, including its design, features, and content created by Clarity.fm, is owned by Clarity.fm and protected by intellectual property laws.

6.2 Your Content. Content you submit to the Platform (including Channel posts, profile information, and session materials) remains your property. By submitting content, you grant Clarity.fm a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content for the purpose of providing the Platform’s services.

6.3 Expert Channel Content. Experts retain ownership of their Channel content. Clarity.fm may aggregate, index, and surface Channel content to help experts reach a wider audience, consistent with the Expert Agreement.

7. Prohibited Conduct

You agree not to:

• Submit false, misleading, or fraudulent information
• Impersonate another person or expert
• Use the Platform to harvest contact information or data about other users
• Interfere with or disrupt the Platform’s infrastructure or security
• Use automated tools to scrape or bulk-download data without permission
• Use the Platform for any unlawful purpose or in violation of these Terms
• Threaten, harass, or abuse Clarity.fm staff, experts, or other users
• Circumvent Platform fees by booking sessions off-Platform with experts you discovered through Clarity.fm

Violation of these prohibitions may result in immediate account termination and, where applicable, legal action.

8. Disclaimers

8.1 No Guarantee of Results. Clarity.fm does not guarantee that expert sessions will result in any particular business outcome, career advancement, or other result. Expert sessions are independent engagements between the expert and the client.

8.2 Not Professional Advice. Nothing on the Platform constitutes legal, financial, medical, or other regulated professional advice. Consult a licensed professional for matters requiring such advice.

8.3 As-Is Service. The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Clarity.fm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising from your use of or inability to use the Platform.

Our total liability to you for any claim arising from or related to these Terms or the Platform shall not exceed the greater of (a) the total fees you paid to Clarity.fm in the twelve months preceding the claim, or (b) $100 USD.

10. Indemnification

You agree to indemnify and hold Clarity.fm, its officers, directors, employees, and agents harmless from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) content you submit to the Platform; or (d) your violation of any third party’s rights.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising from these Terms or the Platform shall be resolved through binding arbitration in Wilmington, Delaware under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations or unauthorized access claims.

Class Action Waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration against Clarity.fm.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email (if you have an account) and by posting the updated Terms with a new effective date. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

13. Call Recording

Sessions conducted on the Platform may be recorded for quality assurance and platform safety purposes. By booking a session, you acknowledge and consent to recording. Recordings are handled in accordance with our Privacy Policy and applicable data protection laws. If you do not consent to recording, do not book a session.

14. Contact

For questions about these Terms: legal@claritystudios.io